A new report from technology analysts at Gartner has said
that claims that most of the world’s organisations have moved, or are moving,
to the cloud are not consistent with their research.
Overall, excluding India and China, cloud-based office systems
and email are used by just 8% of office users, which is around 50 million
enterprises. However, it’s not all bad news as despite the inconsistency in
claims and figures, Gartner predict that a "major shift” towards the use of
cloud will come about by the first half of 2015.
This, they say, will lead to a penetration rate of 33% by
"Despite the hype surrounding migration to the cloud,
big differences in movement rates continue, depending on organizations' size,
industry, geography and specific requirements," said Tom Austin , vice
president and Gartner Fellow.
"While 8 percent of business people were using cloud
office systems at the start of 2013, we estimate this number will grow to 695
million users by 2022, to represent 60 percent."
Whilst email remains the most popular cloud application,
others are now beginning to grow in importance, such as team sites and
communities. There has also been a "substantial” rise in the number of
different devices used to access office cloud systems since 2007 when the cloud
office market first emerged.
On average, Gartner report that the typical employee will
access office systems on as many as four separate devices each week. This
should drive more enterprises into the cloud once the financial savings are
By sector, those taking the lead include the higher
education sector, retail and hospitality, with these industries being
significantly more likely to adopt cloud models. Heavily regulated industries
are less likely to deploy to the cloud such as the intelligence and financial
"Although it is still early in the overall evolution of
this cloud-based segment, there are many cases where businesses — particularly
smaller ones and those in the retail, hospitality and manufacturing industries
— should move at least some users to cloud office systems during the next two
years," said Mr. Austin. "However, readiness varies by service
provider, and caution is warranted."
For further details, the report New Developments in
the Cloud Office System Market can be found on Gartner’s website.
The research house will also be holding the Gartner Portals,
Content and Collaboration Summit in London on September 16-17 this year.