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Managed Services

Managed Services: Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offer-er, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider. (Source: Wikipedia)

What Your Competitors Would Rather You Didn't Know About Managed Hosting


Section: Research
Small and medium businesses (SMBs) are increasingly moving their IT hosting off-site to professional data centre facilities. Motivated by benefits that include reduced business risk and lower costs, those who have sought greater security and performance from a trusted third party aren’t generally broadcasting this migration to their competitors.   This white paper discusses what your competitors would rather you didn't know about managed hosting and cov ...   read more

7 Points a Business Manager should know about Server Virtualization


Section: Research
If you are a business manager and are wondering whether server virtualization savings can be applied in your organisation, then this document will assist you.   Server virtualization is proven to reduce server-related IT costs by more than 30%. Business and IT Managers from small to large enterprises are reaping significant cost benefits through the magic of server virtualization. This document will help facilitate an informed deci ...   read more

Cloud computing risk factors Part 2: The bogeymen continue


Section: Articles
Cloud computing risk factors, both real and imagined, continue to lurk around every corner. But rather than running in the opposite direction as fast as one possibly can, the more appropriate response is to acknowledge that there are risk factors in the cloud, as there are with any other business computing model; to weigh those risks against potential rewards, and to exercise due diligence and best practices in mitigating those risks.     &n ...   read more

Deploying Cloud in the Enterprise


Section: Articles
 The risks and rewards of the cloud have long been analysed, and cloud has moved beyond the "proof of concept" stage to become a viable business model within the enterprise. But as a business model, cloud is disruptive. It changes key processes, alters strategi ...   read more

Let your business goals determine your server virtualisation strategy


Section: Articles
Having a solid plan - and in so doing, avoiding common mistakes - is the first step.   The key question is whether to roll out that virtualisation plan with an on-premise, in-the-cloud, or hybrid strategy, and the answer is seldom obvious.    The four key elements of a virtualisation strategy include: 1. Assess your data centre. It is very likely that if you a ...   read more

Retailers and small shops can use the cloud and managed services to be PCI compliant


Section: Articles
Compliance of any sort tends to send CIOs shaking in their boots, and CFOs reaching for the corporate cheque book. PCI-DSS, the international payment card industry standard for security, was meant to create an environment in which customer data is kept private. And to the credit of the creators of PCI-DSS, the stated measures that must be taken are mostly common sense items that merchants and ot ...   read more

10% of all IT Security to be Delivered in the Cloud by 2015


Section: News
The cloud-based security technology industry will account for 10% of all IT enterprise security by the year 2015, according to the latest research from Gartner. Cloud is driving changes in the market landscape around a number of key areas, such as secure email and web gateways and it’s thought that by 2016, the cloud-based security services market will be worth around $4.2bn. "Demand remains high from buyers looking to cloud-based security services to address a lack of ...   read more

Big Data Congress Examines Strategic Challenges


Section: News
The Big Data World Congress is due to take place in London next week on 7 November and will examine all of the issues and challenges faced by companies who are looking for solutions to manage the vast amount of data collected in today's IT environment. The big data event will feature a number of keynote speakers and is designed to provide information on utilising and organising big data, no matter what the size of th ...   read more

By 2014, 90 percent of organisations will support corporate applications on BYOD, Garther predicts


Section: News
According to Gartner, the use of mobile devices for consuming work-related video continues to rise, putting more pressure on enterprises to support and manage BYOD schemes. It’s thought that by around 2015, a minimum of 60% of information employees will use a mobile device for work purposes. "Developing and supporting new content management applications and uses is a daunting task for enterprises, which justifiably fear dissatisfaction and low adoption," read more

Cisco see Drop in Videoconferencing Revenue


Section: News
Whilst videoconferencing is set to be the next big thing as faster connections and more collaboration takes place, market leaders Cisco, who in Q2 last year held a 49.3% market share, have reported a loss in revenue, despite increasing interest from enterprises. This is due, it has been reported, to the "uncertain global economy and ...   read more

London Deploys Cloud Management


Section: News
The Greater London Authority (GLA) has implemented an incident management system based in the cloud in order for it to better deal with incidents such as major traffic accidents, protests fires and terrorist attacks. Cloud-based Xactium Incident Manager will allow the GLA to track and report issues in real time, cutting down on response times and allowing local authorities to track incidents. The data will all be stored on Salesforce’s secure public cloud on the compan ...   read more

Service Providers Will Play Crucial Role in Digital Era


Section: News
According to Gartner, Inc., more and more opportunities are opening up for service providers which means that they should begin to align their business structures and capabilities in order to thrive in the digital era. Those businesses which don’t prepare to help organisations with the innovations necessary to transform into a digital company will lost market share, the analysts say. The research house predicts that by 2017, 60% of Global 1000 organisations will "execute on a ...   read more

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