Virtual teams are increasing due to technology advances that enable managers to draw from a global pool in hiring top performers, which Forbes magazine has dubbed Talent As A Service (TAAS) . Many are finding that individual high achievers don’t always mesh well as a team. Differences in cu ...  

With enterprise video moving into the mainstream of business communications, organisations are now faced with the challenge of deploying video collaboration in the workplace. An executive brief from IDC called "Mobile Video Collaboration: The New Business Reality” describes the issues on th 

Internal experts who possess specialised knowledge or drive thought leadership are a valuable asset to any business. These individuals help train employees and partners, guide customers through complex purchases and build the company’s reputation through media and event participation. Effectivel ...  

Videoconferencing, once perceived as a peripheral business tool, is now gaining global, cross-sector recognition as a powerful mainstream communications medium. The enterprise videoconferencing and telepresence market grew by 20.5 percent in 2011, reaching $2.7 billion, according to industry ana ...  

In this ever-increasing age of digital content, much is bandied around about Intellectual Property, with the prime concern being that of illegally downloaded content; but what about paid-for digital content? Recent reports that US actor Bruce Willis is taking Apple to court over his ‘ownership’ ...  

Cisco and NetApp have announced plans to accelerate the market momentum of the FlexPod converged infrastructure solution. FlexPod has now been taken up by 1,000 customers globally and the adoption rate has grown by around 400 percent in the nine months to April. In late 2010 Cisco, NetApp and ...  

The outage of Nat West's systems has been going on for six days now and the firm is being criticised for its handling of the situation and how it has communicated with its customers. Nat West is finding, to its cost, that its initial policy of giving messages of reassurance to customers is not e ...  

Every time an advertisement for an Internet Service provider appears in the media, the focus is to aggressively extol the virtues of ‘so many' megabits per second. These advertisements are designed to increase sales, playing to the Internet users obsession with ‘speed'. The end result is that almo ...  

One of the benefits of cloud computing is that, assuming virtualization is implemented in the cloud farm, that layer of abstraction affords some measure of protection against loss or downtime in the event of a single hardware failure. And of course, utilizing a cloud platform adds innumerable othe ...  

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What is Net Neutrality? In simple terms it is the principle that all Internet users are equal and there are no restrictions imposed by Internet service providers on user's content, on the publisher or the content, on the usage of the content or performance of the flow of content. I have often us ...  

The move to virtualisation is all but inevitable, and there is very little question as to why. The benefits are incontrovertible, and the maturity of the virtualisation software available has moved virtualisation out of the realm of the test bed and into the realm of "have to have it.” It may be t ...  

Virtualisation has become a de facto standard in larger data centres, particularly as they seek benefits such as greater processing agility and resource management. The cost factor, of course, weighs heavily in the decision—but whilst the long-term costs are favourable, in the short-term, it can ...  

The language of IT backup, security, disaster preparedness and business continuity can be confusing. Having a network backup procedure in place doesn't necessarily mean you also have a disaster plan, and having a disaster plan doesn't mean you also have a business continuity plan. In short, the di ...  

Members of management often have concerns when faced with the adoption of a cloud computing model for their business.  Many times this is the result of a lack of understanding of the cloud, and this can morph into active resistance if it is not addressed promptly and with facts that address ...  

For those who have had the privilege of driving in London you will be only too aware that traffic moves at a snail’s pace throughout the day and then slows down during rush hours.  Traffic demand that exceeds the capacity of extremely narrow roads delivers the expected result of frustrating ...  

There exists a certain contingent of cybercriminals which perpetrates computer break-ins to make political statements, to demonstrate their prowess in front of their peers, or just for the thrill of it. But bored hackers living in their parents’ basements make up only a small percentage; accordi ...  

WAN application delivery—and by necessity, related issues such as data quality, monitoring and optimisation, is one of the biggest behind-the-scenes technologies in the marketplace. It may not get the media attention as do the angry birds that populate the latest mobile games, but how this market ...  

Considering the very large investments made by businesses and service providers in network monitoring solutions, why is poor service quality still the number one complaint from online customers? Have the customer demands for the online experience changed or is the prob 

The mortgage and lending industry has faced major challenges over the past decade, not the least of which is the mortgage crisis, increasing reliance on unstable derivative instruments, and loss of confidence in major Wall Street players. Politics and financial gaming aside though, the mortgage ...