This research report looks at the attitudes of small and mid-sized organisations (with 50 to 250, and 250 to 1000 employees respectively), to disaster recovery (DR), and the role that various IT solutions play. The input was gathered via telephone interviews with 160 small and mid-sized businesses (SMBs) across the United Kingdom, France and Germany (see Appendix A for more details).
"Disaster recovery? is a term widely marketed by IT vendors but research carried out amongst small and mid-sized businesses in the United Kingdom, Germany and France indicates that most SMBs are not comfortable with either the language or concepts utilised by suppliers. The majority of SMBs recognise that their ability to recover from disaster or to retrieve information when required is nowhere near as comprehensive as it should be, yet investment is not being prioritised to address existing solution and process weaknesses. In this report, we look at how this translates to an opportunity for IT vendors and players within the IT channel.